Where to Go for Care

Choosing the right level of care helps you get treatment quickly while avoiding unnecessary costs.
Choosing the Right Level of Care
Knowing where to go for care can save you time and money. Here’s how the options compare:
- Teladoc Health — A quick, low-cost option for care. Connect with a doctor or licensed behavioral health provider anytime, day or night, from your phone or computer. Teladoc Health also offers virtual primary care, giving you an ongoing relationship with a provider for routine visits, chronic condition support, and referrals when in-person care is needed.
- Primary Care Physician (PCP) — See your in-network PCP in person for free preventive care and low-cost visits. Your PCP is your best resource for routine care, ongoing health management, and referrals to specialists.
- Urgent Care — A good option when you need help quickly but it’s not life-threatening — think a sprained ankle, a bad ear infection, or a high fever that needs attention right away when your PCP isn’t available.
- Emergency Room — Reserve the ER for true emergencies such as broken bones, cardiac and breathing issues, sudden dizziness or loss of vision.