What's Changing in 2027
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ACTION REQUIRED

2027 Annual Enrollment

2027 Annual Enrollment runs Tuesday, October 27–Tuesday, November 10, 2026. This is your once-a-year opportunity to review your benefit options and choose coverage that works for you and your family for 2027.

Take a few minutes to review what’s changing, compare your options, and make your elections — you’ll need to actively enroll and verify your new dependents to have benefits in 2027.

You Must Enroll

You must enroll in benefits by November 10 to have benefits on January 1, 2027.

Current benefits do not roll over. If you don’t take any action during Annual Enrollment, your next opportunity to change your benefits will be next year’s Annual Enrollment window, unless you experience a qualifying life event.

Need help? If you have questions about the Annual Enrollment process or your 2027 benefits, call the Office Depot Benefits Hub, Monday–Friday, 7:00 a.m.–7:00 p.m. CT.

View the Annual Enrollment home mailer

Want a quick overview of your 2027 benefits?‍

Click the link below to view the 2027 Annual Enrollment home mailer and get a snapshot of what’s new this year.

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What to Expect in 2027

The cost of health care continues to rise, but our commitment to your well-being remains constant. That’s why we invest in medical plans that work harder for you, giving you more choices, better tools, and real support when you need it.

Your benefits are more than coverage — they’re about supporting the life you’re building. Check out what’s coming in 2027.

NEW

Medical Carrier

Blue Cross and Blue Shield of Texas (BCBSTX) will be our new medical plan carrier. The good news is that 98% of UMR providers are in the new BCBSTX provider network, so most Coworkers should be able to keep their current doctor.

COPAY UPDATE

Changes to Pharmacy Copays

The company will continue to offer a variety of medical plans. There will be a few changes to the pharmacy copays, but the office visit copays and deductibles stay the same.

NEW

Medical Plan Option

You will have access to a new, low-cost HSA Basic medical plan, giving you another affordable way to get covered. The new plan is Health Savings Account (HSA) compatible, giving you the opportunity to save for your medical care now or in the future.

ENDING IN 2026

Sunsetting Surest Medical Plan

The Surest plan will terminate on December 31, 2026. If you’re enrolled in Surest today, you’ll need to choose a different medical plan for 2027.

MEDICAL PREMIUMS

Cost of Coverage

Medical paycheck costs will be based on three salary bands. Your payroll deduction may change depending on your band, the plan you choose, and your coverage level.

Participation in the Wellness Incentive and Tobacco-Free premium credit programs may also impact your rates. Review the 2027 Benefits Costs section in the Benefits eGuide for full details.

NEW

Prescription Drug Manager

Optum Rx will become our new pharmacy benefit manager for all BCBSTX medical plans. A few prescription copays are changing slightly.

INCREASED

HSA Company Contribution

Great things come to those who save. Starting in 2027, HSAs will have several enhancements for Coworkers enrolled in an HSA-eligible medical plan.

  • Increased Company Contributions: The company will increase HSA contributions for 2027.
  • No Longer Tied to Wellness Credits: Your HSA company contribution is no longer tied to receiving Wellness Credits.
INCREASED

Savings & Spending Accounts

Increased health care savings potential. The IRS has increased contribution limits for 2027.

Health Savings Account (HSA)

  • Individuals — $4,500
  • All other coverage levels — $9,000

Health Care Flexible Spending Account (FSA)

  • $3,400
NEW

Tobacco-Free Credit

We support your health and wellness. Coworkers and their covered spouses/domestic partners who are tobacco-free will each receive a $500 annual credit on their medical rates.

The credit is already applied to the published rates. During enrollment, confirm your and your covered spouse’s/domestic partner’s tobacco-free status to earn the premium credit.

NEW

Voluntary Benefits Vendor

Voluntary benefits, including Accident Insurance, Critical Illness, and Hospital Indemnity coverage, are moving to Voya.

For your convenience, when you qualify for a claim under these plans, Voya will typically reach out to help you access your benefits.

INCREASED

Dental Premiums

Dental premiums are increasing, but your dental coverage isn't changing.

NEW

Legal Plan Vendor

Legal plan coverage is moving to LegalEASE, but your legal benefits will stay similar.

COMING IN 2027

Wellness Program

Get ready for a fresh way to support your health and well-being. Our new Wellness Program will offer tools, resources, and personalized support to help you build healthier habits and feel your best. Stay tuned — more details are on the way.

COMING IN 2027

Tobacco Cessation Program

A new, expanded Tobacco Cessation Program is coming in 2027, offering stronger coaching, tools, and resources to help you quit for good.

NEW

Benefits Website

Check out your new benefits website! You’ll find easy-to-use tools and faster access to everything you need to understand your coverage.

NEW

Call to Enroll

Prefer to talk it through? Speak with a live expert who can help you enroll by calling the Office Depot Benefits Hub, available Monday–Friday from 7:00 a.m. to 7:00 p.m. CT.

2027 Annual Enrollment Checklist

Keep this handy through every step

1

Before you enroll

2

During Annual Enrollment, October 27–November 10

  • Make benefit elections online by the November 10 deadline by clicking Enroll on the Office Depot Benefits Hub to register or log in.
  • If you do not take action, your 2026 elections WILL NOT carry over.
  • You and your spouse/domestic partner must confirm your tobacco-free status to retain your medical premium credit.
  • Add dependents and update designated beneficiaries as needed.
3

After you enroll

  • Complete your dependent verification for any dependents you add during enrollment.
  • Review your confirmation statement for accuracy.
  • Contact the Office Depot Benefits Hub immediately if there are any errors.
  • Keep an eye out for your new ID cards in early 2027.

Enroll Now

Enroll online from any device or call the Office Depot Benefits Hub. You must enroll during Annual Enrollment, October 27–November 10, to have benefits on January 1, 2027.